FAQs.
More About To Hold Dear
What is breast milk keepsake jewellery?
It is a piece of unique and personal jewellery made from breast milk – the perfect keepsake for mothers who wish to commemorate motherhood and their breastfeeding journey!
Can I make a keepsake jewellery without breast milk?
Yes, absolutely! You may use formula milk, ashes, hair, flowers, fabric, sand... the possibilities are endless.
I have other questions, how can I get in touch with you?
Contact us here and allow us to get back to you within 48 hours.
DIY Kit
What is included in the kit?
Breast Milk Preservation Powder, Epoxy A & B, Measuring Cups, 5ml Disposable Syringe, Spatula, Parchment Paper, Stirring Stick, Toothpick, Glass Bottle, Small Plastic Funnel, Step-by-step Guide and Jewellery Care Card.
Is there an expiration date for the kit?
Yes, the kit contains epoxy resin which has a shelf life. Please use the kit within 3 months from the day you receive it.
Is it safe?
We only provide the highest quality resin which is non-toxic and safe for home use!
What is breast milk preservation powder?
It is a powder used to preserve your breast milk which helps to prevent mould and bacteria growth.
DIY Process
How much milk is needed?
You only need 5 ml of milk for each kit but do save a little more in case of spillage.
Can I use frozen milk?
Yes, please thaw it completely before using.
Is there a time frame of how old the milk must be?
No limit! It can be fresh, expired, unfinish milk from a bottle or frozen for years.
Are there any safety precautions I should take?
Be careful around naked flames and steam from boiling water.
Do not ingested nor breathed in the preservation powder.
Keep children and pets away while working on your jewellery.
Some people can be allergic to epoxy, it is recommeded to wear disposable gloves and work in a well ventilated space.
If your skin does come into contact with the resin, clean the affected area promptly with soap and water.
How do I get rid of the bubbles in my breast milk stone?
You may use a torch or lighter and quickly run the flame over the bubbles on the surface.
How much working time do I have?
After mixing for 3 minutes, you have about 45 minutes before the resin starts to become stiff. Working time will be decreased by 10-15 minutes if you are working in a warm enviroment.
Product Information
What is .925 Sterling Sliver?
Sterling silver is a metal alloy made out of 92.5 percent pure silver and 7.5 percent alloy (copper, zinc or nickel).
Why not 99.9% pure silver?
Pure silver is not used in jewellery because it is too soft, malleable and weak. Hence, pure silver is alloyed with other metals to increase hardness and durability. This is known as sterling silver.
Will my jewellery tarnish?
Real sterling silver oxidises and forms a layer of tarnish over time. Please visit our jewellery care for care instructions.
Will my breast milk stone change colour over time?
ALL resin yellows over time, as it is the nature of resin. This is unavoidable. To prolong the aesthetic beauty of your breast milk stone, we only use high quality resin.
How do I care for my breast milk jewellery?
Do treat your keepsake jewellery like a heirloom piece. Check out our jewellery care to properly care for your jewellery.
What should I do with the rest of my preserved breast milk powder?
A glass bottle is included in the kit to store your leftover breast milk powder. You can make more breast milk stones and jewellery!
Shipping and Orders
Do you have free shipping?
Free tracked mail is included with every jewellery purchase.
When will my order arrive?
We ship your order via smartpac and will be delivered to your letterbox within 2-5 working days (Monday to Fridays, excluding Public Holidays). Please factor in order processing times when expecting delivery of your order.
When will I know if my order has shipped?
You’ll get a shipping confirmation email from us once your package is on the way.
How do I track my order?
As soon as your order has shipped, we'll send you a confirmation email. It will contain a hyperlinked tracking number that will allow you to track your shipment and estimated delivery date through the Singpost website.
Do you accept international orders?
We currently only accept orders to addressess within Singapore (including Sentosa Island).
Can I cancel my order?
All sales are strictly non-refundable once payment has been made.
If you need to modify your order, please contact us immediately. Once the item has shipped out, no changes can be made.
Return & Exchange Policy
Can I make an exchange?
We accept exchange for jewellery (except earrings) within 14 days of delivery.
Contact us at hello@toholddear.com and we will assist you from there.
I recieved a damage/ incorrect product, what should I do?
We apologise for the inconvenience. Please email us at hello@toholddear.com with clear photos of proof and we will get back to you as soon as we can.